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Automated Direct Mail: As Easy to Send as Email

Build the mailer once, set the trigger in your CRM or MAP, and PFL handles printing, personalization, and delivery for every contact who qualifies.

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Read More About How Direct Mail is Done Right

The Power of Direct Mail

The Power of Direct Mail

This e-book explores three core ways marketers can integrate direct mail into their digital strategy: the Power of Engagement, the Power of Personalization, and the Power of Action

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Webinar Replay

Show Me the Money: How to Track the ROI of Your Direct Mail Campaigns

In our world where every marketing dollar counts, proving ROI isn't optional-it's expected. Join us for a high-impact session that breaks down exactly how to turn you direct mail efforts into measurable, scalable business growth.

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7 Direct Mail Plays

7 Direct Mail Plays to Win Every Stage of the Buyer Journey

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How Automated Direct Mail Works

Direct Mail Create and Customize
1

Plan, select, and customize your direct mail from a variety of formats.

How it Works Drag and Drop
2

Drag and drop into your CRM or MAP.

Direct Mail Trigger Sends
3

Data triggers timing and personalization of individual pieces.

Track and Measure
4

Delivery data is recorded for instant delivery notification and attribution.

Watch the video above for an example of how PFL direct mail automation works with Salesforce.

Our End-to-End Solution Meets All Your Direct Mail Needs

End-to-End Solution
All Under One Roof

Whether you’re sending postcards and letters or 3-D mailers with logoed items, PFL simplifies direct mail execution by managing the entire process under one roof, from strategy and production to delivery and measurement.

Data and Analytics
Data and Analytics

Track direct mail attribution within your existing systems. PFL connects direct mail sends with contacts in your CRM/MAP.

Environmental Sustainability
Environmental Sustainability

We partner with PrintReleaf Exchange, a software platform that empowers businesses to sustain and grow the global forestry system…one print job at a time.

Event Triggered Sending
Event-Triggered Sending

Integrate PFL with your CRM/MAP, then drag and drop direct mail sends into marketing automation journeys and use digital signals to inform the content and timing.

Scalability
Scalability

Deliver outstanding quality at scale--from one-to-one mailers or millions of pieces, send quality direct mail, every time.

Instant Delivery Notifications
Instant Delivery Notifications

Get attention with a perfectly timed follow up. Use our immediate FedEx delivery notifications to trigger a Salesforce task, alert, or automatic email.

International Shipping
International Shipping

We’ll use our 20-plus years of international-shipping experience to guide you to a successful approach.

Design Services
Design Services

If design resources are tight, you can tap into our team of design experts to produce custom print collateral and more.

A Team of Experts
A Team of Experts

With nearly 30 years of experience, we aren’t just a technology vendor--we are an extension of your marketing team and your customer-strategy partner.

What Makes Our Automated
Direct Mail Different?

PFL’s Automated Direct Mail connects directly with Salesforce and other platforms, making it simple to launch personalized “1 : 1” mail moments at scale—while still supporting broader “1 : many” campaigns with ease.

Personalization at Scale

Personalization at Scale
Create one-to-one customer experiences with ease. Use your marketing automation platform to map template fields to recipient data, customizing text and images for every mail piece-whether you send one or thousands.

Unmatched Flexibility

Unmatched Flexibility
Enjoy the best of both worlds. Leverage seamless tech integrations for automated, data-driven campaigns, or run manual mailings for those times you need a hands-on approach. All the same creative, print, and fulfillment power-no matter your workflow.

Engage with Any Format

Engage with Any Format
Bring your ideas to life with a wide variety of mail formats. From postcards and brochures to catalogs, flyers, custom boxes, packaging, and elaborate promotional kits, PFL helps you deliver campaigns that stand out.

Security

Enterprise-Grade Data Security
Trust your campaigns to a partner that takes data protection seriously. PFL is HIPAA, SOC 1, SOC 2, GDPR, ISO 27001, and CCPA compliant, as well as PCI certified-so your data, and your customers’ data, stays safe.

Our Direct Mail Marketing Automation Works With Your Martech Stack

PFL integrates with your marketing technology to give direct mail the automation, personalization, and measurement you expect from digital.

Salesforce Technology Cloud
Salesforce Sales Cloud
Salesforce Financial Cloud
Salesforce Health Cloud
Iterable
Marketo
Oracle

What Our Customers Say

Hinge HealthPaycorRXSSLTNAvidia BankWider Circle

Decreased Cost

Per Mailer

Increase Volume

Of Mail Sent

"We immediately had complete control of our costs. Everything was not only more economical, in terms of our average cost per piece, but it was all just much more efficient and easier to predict."

Gia Harris
Manager, Growth Marketing, Hinge Health

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Hinge Health

15.6X

Return on Investment

13.7%

Return on Investment

“We started partnering with PFL because we really wanted to figure out how to get through the clutter of all the noise to get people’s attention.”

Gretchen Swann
Principal Marketing Program Manager

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Paycor

Saved Time

Over Old Manual Processes

Higher Customer Engagement Rates

with Direct Mail

"There’s something about holding a piece of mail in your hand that makes the message feel more real. We wanted our members to feel seen and valued and not just another click or open rate.”

Kristin James
Director of Engagement Marketing, RXSS

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A postcard and letter: Direct mail pieces for RxSavings with the help of PFL.

1,300%

Return on Investment

Personalization

Helped with Campaign Success

“We specifically asked the PFL technical support team if we could include the signature of each sales rep the contact was working with. That was huge for us.”

Erick Portillo
Marketing Operations, LTN

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LTN Success Story

40 Hrs.

Per Month Saved on Manual Processes

Happy Customers

Major Reduction in Customer Complaints

"I love working with PFL because they are thought leaders and offer insights, tips, and strategies. They take an educational approach without coming off too salesy."

Moriah Canner
Digital Marketing Manager, Avidia Bank

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Success Story

Saved Time

Over Old Manual Processes

Increased Event Attendence

With Regular Newsletter

The impact is clear in event attendance. “Attendance has increased since we began printing and mailing the newsletter,” Zale reported. The newsletter is now the main way members discover events. What’s more, the team gets immediate feedback if there are any errors or delivery issues. “When there's an issue in the newsletter? Everyone tells us,” Zale said, underscoring the importance of the communication channel.

Jamie Zale
Programming Manager, Wider Circle

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Wider Circle Example

Here’s What Makes PFL Direct Mail Different

Ease

Stress-free Execution at Scale

Are you and your team still running direct mail campaigns manually? Know that our knowledgeable and dedicated team can provide personalized guidance from design to delivery.

  • Direct mail buy vs. build​ option, with or without marketing technology.
  • Knowledgeable and dedicated support teams.
  • Seamless connection to CRM and MAP tools.
  • One-stop shop with end-to-end capabilities.
PFL Offers More... Ease
Expertise

Decades of Experience

You and your team have enough to do strategizing and creating innovative direct mail campaigns. Why not take advantage of our 30 years of experience.

  • Trusted printing and mailing partner for almost 30 years.
  • Reliable, online printing and direct mailing services.
  • Consistent, high-quality execution.
  • Deep knowledge of all aspects of commercial printing and mailing.​
  • Our dedicated customer success team acts as an extension of your operation.
PFL Offers More... Expertise
Choice

Unmatched Versatility

If your business is hobbled by insufficient printing and mailing options, you’ve come to the right place. We offer unmatched versatility in so many ways:

  • 25+ mail formats to meet every need.
  • Batch sizes from hundred to millions.
  • Sophisticated direct mail with or without technology.
  • Limitless personalization possibilities.
  • Tech-enabled omnichannel marketing possible.
  • One-stop shop with end-to-end capabilities.
PFL Offers More... Choice

Make Your Customers Smile with
Branded Direct Mail That Is...